Service to the client of hosting

We have developed a platform of attention to the client of our Service of Hosting, that it looks for to respond to his technical requirements in the smaller time and to give a service of quality, really perceivable.

Our standards on watch have caused that we gain his confidence. In this section you will find a direct channel to communicate with us. We want to continue improving and, for this reason, we invited it to that it gives its opinion to us or makes us arrive its reclamations in our platform. We have a team of described people who will orient it in the solution of their requirements. Call us to our callcenter in the indicated schedules and our technical support will help him to solve its doubts.

Planet Hosting Chile makes its available three levels of support to give the best service to him in response to its requirements.

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Ticket of Support

In order to activate a support ticket you must send an email to [email protected] indicating his name and domain. In order to make agile the answer, we recommended to him to send the email from the account registered at the time of contracting its plan of hosting.

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Service in emergency

In case of an urgency you can send a mail to [email protected]

This information arrives at the movable network of our equipment of operations, that podran to solve their requirements of fast and efficient form.

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Assistant in line

Of Monday through Friday of 09:00 to 18:00 hours. and Saturday to Domingo of 10:00 to 18:00 hours you will find our assistants in line that they will guide it and orient with his doubts and requirements. He only must make click in the button In line ATTENDANCE.

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