Terms and Conditions by Service

Shared Hosting
The present document contains the contracted terms, restrictions and conditions that govern the use of the system and services that fontsfa.com Ltda., in future fontsfa.com, lends their clients.

For all the legal effects, the present document totally governs the relations between the parts once accepted by the CLIENT in the PLANETAHOSTING webpage, doing click where the option is offered to accept the “Terms and Conditions?.
1. - PLANET obligations HOSTING
fontsfa.com will have to give fulfillment to the following obligations:

a) To serve to the CLIENT contracted, that is to say, to give the space stipulated in the plan selected by the client so that its information via protocol FTP can raise (abbreviations in English of File Transfer Protocol, ‘File transfer protocol’), as well as to create accounts of post office according to the number maximum supported by its plan and to connect both services to Internet by means of the IP IP.

b) fontsfa.com Ltda. (or the company that corresponds), and its dependent personnel will have to keep absolute confidentiality with respect to the information from the CLIENT that takes knowledge during the benefit from the been suitable services.
The confidential information of which it takes knowledge PLANET HOSTING, as a result of the benefit of the services that gives to account the contract, is of exclusive property of the CLIENT. Consequently, PLANET HOSTING will not be able to disclose to third parties this information, except for express written authorization of the CLIENT.

This obligation will be extensive for all the employees of fontsfa.com.
The restrictions of use and revelation of the information and, therefore, the obligation of confidentiality of the same will not be applicable to that one part of the Confidential Information that:
1) To the date of the revelation, the information already era of public domain.
2) If PLANETAHOSTING or their representatives validly will be required or notified by a Court of Justice or a governmental or administrative authority, to reveal the existence and/or content of the confidential information. In the event that this happens PLANET HOSTING will have to inform in writing to the CLIENT, to taking more within the fifth day of the requirement.

c) fontsfa.com guarantees an annual time of uptime, that is to say, the operation of the service granted, that is to say the connection to the Internet network according to the following table:

Plan Annual Uptime Max. fallen Hours x year
Hosting for People 99.70% 27
Hosting for Company 99.80% 18
VPS 99.85% 13
Dedicated 99.85% 13
Housing 99.85% 13

Downtime is considered when, as much the services from Access to the website, as the post office, are not available simultaneously.
Downtime is not considered when:
  • At least one of the services is online
  • When the services are suspended or finished by some of the points indicated in section 8 of this document
  •  It cuts of services by natural catastrophes, popular terrorism or rises
  • Blockade of IP of connection of the client or blockades
  • Problems of resolution of DNS that are not attributable to fontsfa.com.
  • You cut of Suministro Electrical caused by external third parties to fontsfa.com.
  • Fire in our dependencies where our responsibility is excluded absolutely.
  • You cut of National or International connections provided by companies suppliers of Internet.
  • Robberies to our facilities.


d) All the shared plans of hosting have parameters obstacles to protect the fall of the Servers by sobreconsumption. These parameters are:
  • Limit of assigned maximum memory for scripts = 40 Megabyte
  • Maximum weight of archives to raise by scripts = 20 Megabyte
  • Maximum time of execution of scripts = 30 seg
  • Maximum amount of mail sent by domain.
           Basic plan/Plan Estándar= 200
           Professional plan = 300
           Plan SME/Webpay Plan = 500
           Premium plan = 700

2. - Responsibility of the Client
  • It is responsibility of the CLIENT the definition and establishment of the levels of protection and defense of the data by means of the use of keys or passwords, establishment of profiles of access security, which are infused in their applications, to which the PLANET personnel HOSTING does not have access.
The computer equipment is tools for the data processing that by their nature are subject to possible faults, or by own operation or in its programs. Therefore the CLIENT will have to take the usual preventive measures in the computer activity to maintain endorsed all their information, as well as to count on the necessary comfort for the execution of his processes.

The CLIENT will be direct and exclusively responsible for the efficiency of the personnel who operates its technological infrastructure.
The CLIENT is the person in charge to maintain a backup copy of all the content that raises or generates in Internet, for which PLANET HOSTING makes its available the alternative automatically to lower backups (endorsements of information) daily to its computer from its Control Panel, denominated Cpanel, excepting the plans ASP (Pages Active Server) in which the CLIENT must lower his backups by means of protocol FTP or basic console of data, according to it is the case.

The user will make sure not leaving folders, directories and/or archives with permissions 777 of total access in their account of hosting, to assign permissions 777 to any folder, directory and/or file will allow the interference in the servant of possible attackers with aims of interruption of services and/or destruction of contents.

The user will make sure to maintain updated all scripts installed in his account of hosting with the most recent version of the same, to avoid vulnerabilities and/or intrusions in the servant.
3. - Payment and Notification of the same
The CLIENT will pay to fontsfa.com by served according to the accepted form and value at the time of completing the form Web.

In the eventuality that the Client does not cancel the value of the services opportunely, fontsfa.com will be authorized to eliminate these services of our Servers and will give by finished the contract.

fontsfa.com does not carry out any type of reimbursement although the Client decides to give by finished the contract before the date of victory of the same, except in the first 30 days of contract of the service.
The modes of payment accepted by fontsfa.com are the following: Deposits and Transferences in the bank that is indicated at the time of emitting the sale note. Payment by means of Paypal.
fontsfa.com will not accept another form of payment as Valevistas, Checks for retirements in office or payment in our dependencies.

The Client will have to notify any payment that does by means of the FORM DE NOTIFICACIóN created in our website for such effect (https://www.fontsfa.com/pago.php). This is the only valid route by which Hosting.cl will occur by found out the payment of some of its services. The fact to send an email on the part of some banking institution to some of our directions will not be considered as valid notification.
4. - Term

The term of duration of served by fontsfa.com is of a year and will begin to prevail from the moment that the client notifies the corresponding payment by the service asked for in www.fontsfa.com/pago.

The services offered by fontsfa.com are of defined term, therefore, they are not susceptible of renovation. Any modification of the services or delay of the same will be matter in a new agreement, with new conditions, between the CLIENT and fontsfa.com.
5. - Limitations to the responsibility
With respect to all those circumstances in that the CLIENT must right to demand of PLANET HOSTING damages, independent of the foundations or their nature, it is a reclamation of contractual character as extra-contractual, the indemnification will be limited the payment of direct damages indeed caused to the CLIENT by PLANET HOSTING; previous convincing demonstration of its responsibility, with a maximum limit the same to indeed paid by the CLIENT in the three months previous to the fact on that the CLIENT bases his reclamation. This limit represents the maximum amount by which PLANET HOSTING would be responsible.

Despite the established thing precedingly in this clause, PLANET HOSTING will not be responsible under circumstance some and will be excluded from the obligations established in the letters a) and c) of number 1 of this document, in anyone of the following cases:
a) Reclamations or demands of damages on the part of third parties against the CLIENT (that are precedingly subject to the limitation of established responsibility);
b) Loss of information or damages in the registries or data that the CLIENT maintains in our Servers or teams of the CLIENT. Also, fontsfa.com will not be responsible in case some by the damages or damages that can experience the CLIENT, or third parties direct or consequently indirect for the use and operation, or nonoperation or of the correct or incorrect operation of their technological infrastructure or its programs, or by any other fact or cause related to the service that renders.
c) dismissed Profit, special damages, indirect damages and/or mediate economic damage (including, but not limited, anticipated loss of savings, utilities or economies, loss of opportunities, loss of image or any other consecuencial damage).
d) You cut of Suministro Electrical, caused by the electrical companies.
e) Fires in our dependencies other people's to our responsibility.
f) You cut of National or International connections provided by companies suppliers of Internet.
g) Badly Use of the access accounts. fontsfa.com Obliga to its clients by security to have an endorsement of all the information who maintain in our Servers.
h) Delay of the client in the change of DNS for the activation of the service from fontsfa.com.
i) Delay in Traspaso of the DNS of the Company previous to our Company.
j) fontsfa.com does not become person in charge of any content of our Servers.
k) massive cybernetic Attack to the PLANET facilities HOSTING, that properly are credited at this last one.

fontsfa.com does not take responsibility by the loss of information of the website caused by technical problems imputable to the communication systems and data transmission, at any moment is responsibility of the client to count on an endorsement of the information placed in its site. The client completely takes responsibility of any material or document transmitted or placed in his website to the detriment of the laws national or international, including material protected by rights of author, trademarks or patented as well as any material who attempt against the moral and moral convention of our society. PLANET HOSTING is authorized to deny the service of temporary or permanent form at any time in case the CLIENT incurs an excessive use of the resources of the servant, as they are it his capacity of processing, hard disk and bandwidth and other criterion that fontsfa.com creates advisable.
PLANET HOSTING is not forced to give warning to the CLIENT before suspending or cancelling the service. It is strictly prohibited the use of the service for the deliberate transmission of computer viruses, not asked for worms, Trojans, massive e-mails (SPAM), software or any other malicious program that interfere with the functionality and cause a negation of the service of PLANET HOSTING or third parties, using any national or international, well-known technique or to know itself.

The CLIENT commits himself to limit, to restrict, to avoid, to prohibit and to prevent that its personnel or third parties makes bad use, abuse or nonauthorized use of the service and selected plan, commiting itself to cover any position as well as the damages that are caused PLANET HOSTING and/or to third parties derived from his breach.

The User guarantees that proportionate the personal data to PLANET HOSTING are truthful and is made responsible communicate to this one, any change in the same. The personal data provided by the CLIENT to realise the discharge of their service will be object of treatment automated and incorporated to the corresponding data systems of character personal and confidential, same that we will maintain in that state.

“Responsibility of Accessories?

fontsfa.com does not take responsibility by problems derived from facilities, upgrade or desinstalaciones that can have the gratuitous accessories that offer in their plans, such as, webmail, systems of installation of Softaculous, Accountants of Visits, etc. Hosting Planet make available these tools without cost for the client which are of exclusive responsibility of the companies that give them and the client that accepts to use them. Hosting planet does not control nor has responsibility some on the accessories that the client decides or she does not decide to use. Also fontsfa.com at the moment that considers it advisable can suspend or eliminate any complement if this it puts in risk the security or performance of one or several Servers.
6. - Content of the information
a) PLANET HOSTING will not have responsibility some by the content and the information that the CLIENT lodges in our Servers, despite the previous thing, fontsfa.com, will be able to put term to the present service and at any time, if in his opinion, the information lodged by the CLIENT in our Servers attempts against the effective law in Chile, the moral and moral convention, or affects third people, including the shipment of not asked for massive post office (SPAM).

b) The CLIENT commits himself not to saturate the servant with no type of program who attempts against the yield of the machine, or by use of shipment and/or bandwidth of not asked for massive post office (SPAM), if the monthly traffic surpasses the average and influences the good fast and expeditious service of a servant, this one automatically will block it and this domain will have to contract an agreed plan its needs or to limit itself to occupy the monthly bandwidth that the servant decides as monthly normal average, if the servant detects shipment of massive post office will suspend the service by a period nonsmaller to 24 hours. Now, if this is repeated during three (03) times in an equal period to (01) a year, the domain of Servers, being fontsfa.com, released of any responsibility will be eliminated automatically.
c) In the event that detects Phishing, that is to say, that one cybernetic crime that is committed by means of the use of a type of social engineering in order to try to acquire confidential data of fraudulent form (as it can be a password or detailed information on credit cards or another banking information), fontsfa.com will suspend the service by a period nonsmaller to 24 hours. Now, if this is repeated during 02 times in an equal period to 01 year, the domain of Servers, being fontsfa.com, released of any responsibility will be eliminated automatically.
7. - Endorsement of the information
It is obligation of the CLIENT to take all the measures necessary to protect his information suitably, lowering periodically endorsements of the same.

PLANET HOSTING does not take responsibility by the loss of information of the website or accounts of post office caused by technical problems imputable to the systems of communication and hackeos, data transmission or external manipulation of the information that maintains in the service of hosting contracted. At any moment it is responsibility of the client to count on an endorsement of the information placed in his site. 
For all the legal effects it is left it express certainty that the service that lends PLANET HOSTING is not a service of defense of content nor of the information lodged in its Servers, reason why some in the event of loss of this content or information does not fit responsibility to him.
8. - Suspension of the service
Anyone of the following conducts or execution of the following processes is prohibited and are causal of immediate suspension of the services:
a) Shipment of massive mail or Spam, or in intentional form or by infection of virus of some terminal of the client.
b) Detection of Phishing, or intentional or default of the safety measures of its programming of the client in its website.
c) To execute processes that use near the 100% of the CPU by more than 3 minutes. Processes that they require on 48 Megabyte of memory, or great number of requests that slow down the operation of the servant.
d) To use more of 5% of all the resources of the system available at any time.
e) Use of the Servers shared of PLANETAHOSTING for transmission of video and/or music in any type of format.
f) Saturation of the servant on the part of applications of CMS type Foros, Moodle, among others that attempts against the yield of the machine and, therefore, that harms the correct operation of the other clients who use the same servant.
9. - Greater force
PLANET HOSTING will not have responsibility by cause that constitute or they are due to greater force, as it defines it the legislation.

For these effects they will be considered as force majeures or act of God, among others, that they are of similar nature the following: war; commotion; Lock out; he idles legal or illegal; robberies to our computer science facilities, earthquake, flood, attacks on a large scale to the fontsfa.com facilities, other acts of the nature and, generally, all act other people's to the will of the parts, that prevents the fulfillment of the agreed to obligations, despite to have used the maximum diligence.

If such circumstances happened, PLANET HOSTING will inform to the brevity to the CLIENT. As soon as they are solved the problems happened as a result of the constituent facts of force greater or act of God PLANET HOSTING will reestablish the service of lodging of data.
10. - Advance term of the contract:
They are causal of anticipated completion of the contract:
a) The complete and opportune nonpayment of the price agreed by the services.
b) Anyone of the following conducts or execution of the following processes is prohibited and are causal of term of the services:
b.1) To send massive mail or Spam more than 2 times in the period of a year.         
b.2) Detection of Phishing in the website of the client more in one go in the period of a year.
b.3) abusive Behavior against the personnel: Any abusive behavior, abusive language or threats against any member of the PLANET personnel will not be tolerated HOSTING.
c) the breach of anyone of the other obligations established in the present document.

The notification of the advance term of the contract by some of the causal ones described in this clause, authorizes the exercise of the legal actions to compensate the damages that originate the breaches, anyone is its nature with the limitation of the amount established in clause 5.
11. - Communications:
Any warning, notification or another communication that is required to carry out between the parts will be sent by email electronic, to the direction provided by the client at the time of entering its data in the process of hiring of or the services.
12. - Jurisdiction and Address.
For all the legal effects derived from this document the parts they determine his address to the city and commune of Santiago and to the jurisdiction and by arbitration competition before indicated subject.
Dedicated Servers and VPS
1. - Object and acceptance
The present document intends regular the provision of the service of DEDICATED Servers AND VIRTUAL PRIVATE Servers, in future, VPS, that fontsfa.com Ltda., in future fontsfa.com, lends their clients.
For all the legal effects, the present document totally governs the relations between the parts once accepted by the CLIENT, in the webpage of fontsfa.com, these “Terms and Conditions?, making click where PLANET HOSTING offers this option.
2. - Obligations of fontsfa.com.
PLANET HOSTING will have to give fulfillment to the following obligations:
a) To give in renting to the CLIENT a DEDICATED SERVANT of property of fontsfa.com or a part of the same in exchange for a rent according to the stipulations that next settle down. The service includes the installation and the connectivity of the SERVANT DEDICATED to the Internet network and other accessory services that are detailed in the present document according to the modalities and plans that the CLIENT contracts.
PLANET HOSTING. the right is reserved at any time to replace the assigned equipment the CLIENT by an equipment of the same characteristics, for which previous warning to the CLIENT of this situation will occur him.

b) fontsfa.com Ltda. (or the company that corresponds), and its dependent personnel will have to keep absolute confidentiality with respect to the information from the CLIENT that takes knowledge during the benefit from the been suitable services.
The confidential information of which it takes knowledge fontsfa.com, as a result of the benefit of the services that gives to account the contract, is of exclusive property of the CLIENT. Consequently, fontsfa.com will not be able to disclose to third parties this information, except for express written authorization of the CLIENT.

This obligation will be extensive for all the PLANET employees HOSTING.
The restrictions of use and revelation of the information and therefore the obligation of confidentiality of the same will not be applicable to that one part of the confidential information that:
1) To the date of the revelation, the information already era of public domain.
2) If PLANET HOSTING or its representatives validly will be required or notified by a Court of Justice or a governmental or administrative authority, to reveal the existence and/or content of the confidential information. In the event that this happens fontsfa.com will have to inform in writing to the CLIENT, to taking more within the fifth day of the requirement.

c) fontsfa.com guarantees a time of uptime, of an annual 99.7%.
3. - Modalities of Services Object of the present Terms and Conditions, Time of Hiring and Characteristics:

3.1. Modalities dedicated Servers Not administered: They will have to be administered direct, only and exclusively by the CLIENT. The CLIENT affirms to have high technical knowledge and sufficient for his administration since this modality does not include settled software therefore its configuration, management and correct operation she is of exclusive responsibility of the CLIENT.

3.1.1. Technical support and monitoring: In the modality of Servers nonADMINISTERED in anyone of its plans, the technical support lent by fontsfa.com is offered always by email electronic and it will be limited hardware and the connectivity. The CLIENT will have gratuitous support for everything what she talks about to hardware and to the connectivity unless the problem is imputable directly to the CLIENT in which case the technical support of fontsfa.com will have an additional cost. The CLIENT affirms to have knowledge sufficient to administer the SERVANT nonADMINISTERED. fontsfa.com does not lend support on the administration of the DEDICATED SERVANT nor on the use or installation of programs, lodging of websites etc. puts record that under this modality fontsfa.com gives in renting the DEDICATED SERVANT so that the CLIENT completely administers the same without intervention some on the part of fontsfa.com. The monitoring that fontsfa.com realises of these Servers is limited only the shipment of an e-mail to the CLIENT in case his servant stops being in favor available of any cause.
3.2. Modalities dedicated Servers Administered: They are characterized because they do not need high technical knowledge on the part of the CLIENT. In this modality fontsfa.com one is in charge to always update and to maintain in perfect state the DEDICATED SERVANT.

3.2.1. Technical support and monitoring:
In the ADMINISTERED modality the support offered by fontsfa.com global staying is updated permanently the DEDICATED SERVANT and being realised necessary the technical interventions at any moment with gratuitous character in everything what it directly talks about to hardware, connectivity and licenses of Control Panel including itself in the technical support the services that are lent through these licenses. In no case support is lent on any type of software installed by the CLIENT or fontsfa.com at the request of the same. The amount and type of support will depend on the plan chosen by the client.

3.3. Modalities of virtual private Servers (VPS) Not administered:
Administered the virtual private Servers or VPS do not consist of a lodging whose basic characteristics is that it is an integrated servant in a physical servant of modality nonadministered but that as well lodges more of a private servant, that is to say, the CLIENT of the administered private servant does not share his resources of hardware with other virtual Servers who can be lodged within the same servant. The administered virtual servant therefore does not share hardware with the rest of lodged virtual Servers in the physical servant but he will work of independent form with respect to the others. The characteristics of their administered condition of are not the same that those of Servers nonadministered.

3.4. Modalities of virtual private Servers (VPS) Administered:
Administered the virtual private Servers or VPS consist of a lodging whose basic characteristics is that it is an integrated servant in a physical servant of administered modality but that as well lodges more of a private servant, that is to say, the CLIENT of the administered private servant shares his resources of hardware with other virtual Servers who can be lodged within the servant.

3.4.1. Technical support and monitoring:
In the ADMINISTERED modality the support offered by fontsfa.com global staying is updated permanently SERVANT VPS and being realised necessary the technical interventions at any moment with gratuitous character in everything what it directly talks about to hardware, connectivity and licenses of Control Panel including itself in the technical support the services that are lent through these licenses.
In no case support is lent on any type of software installed by the CLIENT or fontsfa.com at the request of the same. The amount and type of support will depend on the plan chosen by the client.
4. - Responsibility of the CLIENT
It is responsibility of the CLIENT the definition and establishment of the levels of protection and defense of the data by means of the use of keys or passwords, establishment of profiles of access security, which are infused in their applications, to which the fontsfa.com personnel does not have access.
The computer equipment is tools for the data processing that by their nature are subject to possible faults, or by own operation or in its programs. Therefore the CLIENT will have to take the usual preventive measures in the computer activity, as well as to count on the necessary comfort for the execution of his processes and endorsements of the information.
The CLIENT will be direct and exclusively responsible for the efficiency of the personnel who operates its technological infrastructure.
The CLIENT will be the direct person in charge to form his backup in the servant at issue as well as to guard by the correct operation of this. fontsfa.com will not have responsibility some with respect to the information that the CLIENT keeps in the dedicated servant is this administering or not on the part of fontsfa.com.
The CLIENT will be able to solicit up to 2 restorations of backups that fontsfa.com could have available during the period of 1 month. The excess of restorations in the period will have an additional cost of $10,000 more IVA each.
The CLIENT will not be able to physically accede to the DEDICATED SERVANT.
5. - Assigned bandwidth
As much national bandwidth as international guaranteed maximum available and minimum is given by the following table:

  It connects National (Mbps) It connects the International (Kbps)
Type on watch Maximum Minimum Maximum Minimum
Basic VPS 10 5 512 256
Standard VPS 10 5 512 256
VPS Companies 20 5 1024 256
Premium VPS 20 5 1024 256
         
Dedicated 20 5 1024 512
Housing 20 5 1024 512
6. - Endorsement of the information.
fontsfa.com does not become person in charge under any circumstance of the content nor of the quality of the information that has the client in its website or that can or it cannot be recovered.
It is obligation of the CLIENT to take all the measures necessary to protect his information suitably at any moment.
7. - Payment and Notification of the same.
The CLIENT will pay to fontsfa.com by served according to the accepted form and value at the time of completing the form Web.

In the eventuality that the Client does not cancel the value of the services opportunely, Hosting.cl will be authorized to eliminate these services of our Servers and will give by finished the contract.

fontsfa.com does not carry out any type of reimbursement although the Client decides to give by finished the contract before the date of victory of the same, except in the first 30 days of contract of the service. The modes of payment accepted by fontsfa.com are the following: Deposits and Transferences in the bank that is indicated at the time of emitting the sale note. Payment by means of Paypal.
fontsfa.com will not accept another form of payment as Valevistas, Checks for retirements in office or payment in our dependencies.

The Client will have to notify any payment that does by means of the FORM DE NOTIFICACIóN created in our website for such effect (https://www.fontsfa.com/pago.php). This is the only valid route by which Hosting.cl will occur by found out the payment of some of its services. The fact to send an email on the part of some banking institution to some of our directions will not be considered as valid notification.
8. - Limitations to the responsibility
With respect to all those circumstances in that the CLIENT must right to demand of fontsfa.com damages, independent of the foundations or their nature, it is a reclamation of contractual character as extra-contractual, the indemnification will be limited the payment of direct damages indeed caused to the CLIENT by fontsfa.com; previous convincing demonstration of its responsibility, with a maximum limit the same to indeed paid by the CLIENT in the three months previous to the fact on that the CLIENT bases his reclamation. This limit represents the maximum amount by which fontsfa.com would be responsible.
Despite the established thing precedingly in this clause, fontsfa.com will not be responsible under circumstance some and will be excluded from the obligations established in the letters a) and c) of number 2 of this document, in anyone of the following cases:
a) Reclamations or demands of damages on the part of third parties against the CLIENT (that are precedingly subject to the limitation of established responsibility);
b) Loss of information or damages in the registries, data or teams of the CLIENT. Also, fontsfa.com will not be responsible in case some by the damages or damages that can experience the CLIENT, or third parties direct or consequently indirect for the use and operation, or nonoperation or of the correct or incorrect operation of their technological infrastructure or its programs, or by any other fact or cause related to the service that renders.
c) Dismissed profit, special damages, indirect damages and/or mediate economic damage (including, but not limited, anticipated loss of savings, utilities or economies, loss of opportunities, loss of image or any other consecuencial damage).
d) You cut of Suministro Electrical, caused by the electrical companies.
e) Fires in our dependencies other people's to our responsibility.
f) You cut of National or International connections provided by companies suppliers of Internet.
g) Badly Use of the access accounts. fontsfa.com Obliga to its CLIENTS by security to have an endorsement of all the information who maintain in our Servers.
h) Delay of the CLIENT in the change of DNS for the activation of the service from fontsfa.com.
i) Delay in Traspaso of the DNS of the Company previous to our Company.
j) fontsfa.com does not become person in charge of any content of our Servers.

“Responsibility of Accessories?

fontsfa.com does not take responsibility by problems derived from facilities, upgrade or desinstalaciones that can have the gratuitous accessories that offer in their plans, such as, webmail, systems of installation of Softaculous, Accountants of Visits, etc. Hosting Planet make available these tools without cost for the client which are of exclusive responsibility of the companies that give them and the client that accepts to use them. Hosting planet does not control nor has responsibility some on the accessories that the client decides or she does not decide to use. Also fontsfa.com at the moment that considers it advisable can suspend or eliminate any complement if this it puts in risk the security or performance of one or several Servers.
9. - Content of the information
a) fontsfa.com will not have responsibility some by the content and the information that the CLIENT lodges in our Servers, despite the previous thing, fontsfa.com, will be able to put term to the present service and at any time, if in his opinion, the information lodged by the CLIENT in our Servers attempts against the effective law in Chile, the moral and moral convention, or affects third people, including the shipment of not asked for massive post office (SPAM).

b) In event that detects Phishing, that is to say, that one crime cybernetic that is committed by means of the use of a type of social engineering to try to acquire confidential data of fraudulent form (as it can be a password or detailed information on credit cards or another banking information), fontsfa.com will suspend the service by a period nonsmaller to 24 hours. Now, if this is repeated during 02 times in an equal period to 01 year, the domain of Servers being fontsfa.com, released of any responsibility will be eliminated automatically.
10. - Licensing of Microsoft programs in Dedicated Servers:
According to the new policies of licensing of Microsoft all the licenses of Microsoft that a dedicated Servant needs to use will have to be given by fontsfa.com. It is absolutely prohibited that the client uses own licenses to operate with dedicated Servers rented to fontsfa.com.
fontsfa.com always will have access to the servant to verify that the contracted licenses of Microsoft adjust to which the client is using. In case of detecting a Microsoft license that is not given by fontsfa.com the servant it will be suspended until regularizing the situation.
11. - Suspension of the service:
Anyone of the following conducts or execution of the following processes is prohibited and are causal of immediate suspension of the services:
a) Shipment of massive mail or Spam, or in intentional form or by infection of virus of some terminal of the client.

b) Detection of Phishing, or intentional or default of the safety measures of its programming of the client in its website.
12. - Greater force
fontsfa.com will not have responsibility by cause that constitute or they are due to greater force, as it defines it the legislation.
For these effects they will be considered as force majeures or act of God, among others that they are of similar nature, the following: war; commotion; Lock out; he idles legal or illegal; robberies to our facilities, earthquake, flood, other acts of the nature and generally, all act other people's to the will of the parts, that prevents the fulfillment of the agreed to obligations, despite to have used the maximum diligence.

If such circumstances happened, fontsfa.com will inform to the brevity to the CLIENT. As soon as they are solved the problems happened as a result of the constituent facts of force greater or act of God fontsfa.com will reestablish the service of lodging of data.

13. - Advance term of the contract:
They are causal of anticipated completion of the contract:
a) The complete and opportune nonpayment of the price agreed by the services
b) Anyone of the following conducts or execution of the following processes is prohibited and are causal of term of the services:
b.1) To send massive mail or Spam more than 2 times in the period of a year.
b.2) Detection of Phishing in the website of the CLIENT more in one go in the period of a year.
b.3) abusive Behavior against the personnel: Any abusive behavior, abusive language or threats against any member of the fontsfa.com personnel will not be tolerated.
c) the breach of anyone of the other obligations established in the present document.
The notification of the advance term of the contract by some of the causal ones described in this clause, authorizes the exercise of the legal actions to compensate the damages that originate the breaches, anyone is its nature with the limitation of the amount established in clause 5.
14. - Communications:
Any warning, notification or another communication that is required to carry out between the parts will be sent by email electronic.
15. - Jurisdiction and Address.
For all the legal effects derived from this document the parts they determine his address to the city and commune of Santiago and to the jurisdiction and by arbitration competition before indicated subject.

SLA contract: availability and responsibility of services for Dedicated VPS and Servers

In fontsfa.com we guaranteed the availability of network for the dedicated Servers and VPS, by means of SLA contract.

Nonavailability of the service by mes* Discount
 
Between 5 and 2 hours 10% discount
Between 24 and 6 hours 50% discount
Between 48 and 24 hours 100% discount
More than 48 hours 200% discount
   

Nonavailability of the service = Time with total losses of connectivity, that will be the passed time since the personnel of technical support has knowledge of the opening of the incidence on the part of the client and until the restitution of the connectivity of the affected servant.

Total losses of connectivity = Impossibility to connect itself to its servant dedicated, VPS or Servant in Housing by means of Ping (Packet Internet Groper) from All the suppliers of ISP. (He does not consider himself lost of connectivity if the client has an IP blockade from his machine)

  With the object of the calculation of the Availability of the Service, the time of duration of the incidence (Tc) will be computed since the personnel of technical support has knowledge of the opening of the incidence on the part of the client by means of a ticket sent to the department of support and until the moment at which fontsfa.com verifies the restoration of the connectivity.
- The availability guarantee on watch is of exclusive application to the connectivity of the servant.
- The availability guarantee on watch is not of application in case of lack on watch caused by:
  • Software failures.
  • Errors of configuration on the part of the client or similars.
  • Falls of the servant of the client derived from an excessive or erroneous use of the resources of the same or the resources assigned to the same, external attacks, similar and hardware failures or software.
  • Operations of programmed maintenance that have been warned previously via email or in the Web http://WWW.fontsfa.com
  • works carried out in the servant of the client on the part of the client.
  • Works carried out in the servant of the client on the part of fontsfa.com ordered by the client.
  • Circumstances other people's to the fontsfa.com control, including, without limitation, the motivated ones by causes of greater force.
  • They are considered outside the fontsfa.com control, among others, the following elements or resources:

  • The computer science system of usuario/s
  • Software of navigation or connection and accessories
  • Virus, Trojans, worms or any other hostile, injurious or detrimental software
  • Public switched telephone network, RDSI, frame relay, cable, satellite and any other infrastructure of transport or telecommunications (including the propagation of DNS)

- The availability guarantee on watch is not of application in case the client has failed to fulfill some of the clauses of the present conditions on the basis of whose breach fontsfa.com (or in case of existing, its supplier) she has decided to deactivate/to suspend/to disconnect the dedicated servant contracted by the client mediating warning, previous or no, according to the urgency and gravity. - To obtain the compensation, the client will have to ask for it to fontsfa.com in writing passed a maximum of 24 hours since the incidence has been closed indicating: IP of the affected domain, date, aperture time of the incidence and all that one documentation that is asked for by fontsfa.com.

- The compensation will be realised in the invoicing following to the request and approval of the same on the part of fontsfa.com.

- The compensations are not cumulative from a month to another one.

- Not the previous thing, the Client accepts that fontsfa.com cannot guarantee the uninterrupted use of the Services, especially considering that fontsfa.com must take to end routine tasks of maintenance, repairs, reconfigurations, updates and/or improvements of the Services and in attention to the fact that Internet is a decentralized global network of computer science systems, on which fontsfa.com does not have the absolute control.

fontsfa.com reserves the right to temporarily deactivate or to suspend the servant of the client in case it harms integrity, yield or security of the network of fontsfa.com or their suppliers, mediating warning that could be previous or not according to the urgency and gravity.

For all the services, the Client is the only person in charge of:
  •  The content, use and publication of the information and communications transmitted by means of the Services.
  • Losses or damages that affect to data or archives stored, transmitted or used in relation to the Service or the network of fontsfa.com or its suppliers
  • Violation or breach on the other hand of any norm that is applicable in relation to the use of the Service, including, among others, the dispositions and codes of self-regulation in the matter of protection of data, protection of the consumers and users, rights of industrial or intellectual property, contents distribution of injurious and illicit contents by Internet or unfair competition, effective at every moment.
  • When it is necessary the use of names of user and passwords of access for the use of all or some of the Services, the Client takes responsibility of the confidential treatment of the same, their exclusive use by the Client and of a fraudulent use of the same by third parties as a result of the lack of diligence or confidentiality in the safekeeping of the same by the Client.
For all the services, the Client is responsible before fontsfa.com and she commits herself to compensate to him by all the damages, I interest and denunciations in which this last one could she turns affected by a demand or claim of a third party interposed as a result of an infraction of the Client of the obligations that emanate generally of the present contract and, given the condition of fontsfa.com intermediary, of which it is not direct consequence of a fontsfa.com breach of his legal or contractual commitments.

Force majeures or act of God will be considered as, without limiting character, the delay, failure, suspension or interruption of the Services as a result of the restrictions of energy, blockade of the telecommunications or the Internet network, action or omissions of third people, operators of telecommunications or provision, maintenance companies or transport or any other cause or independent circumstance of the fontsfa.com will that prevents the normal execution of the present contract.
Servers in modality of HOUSING or COLOCATION
1. - Object and acceptance

The present document intends regular the provision of the service of HOUSING (COLOCATION), that fontsfa.com Ltda., in future fontsfa.com, lends their clients.
For all the legal effects, the present document totally governs the relations between the parts once accepted by the CLIENT, in the webpage of fontsfa.com, these “Terms and Conditions?, making click where fontsfa.com offers this option.
2. - Obligations of fontsfa.com.
fontsfa.com will have to give fulfillment to the following obligations:
a) To give in renting to the CLIENT a space in our datacenter to lodge a servant property of the client in exchange for a rent according to the stipulations that next settle down. The service includes the installation and the connectivity of the SERVANT in HOUSING to the Internet network, power network electrical network and other accessory services that are detailed in the present document according to the modalities and plans that the CLIENT contracts.

b) fontsfa.com Ltda. (or the company that corresponds), and its dependent personnel will have to keep absolute confidentiality with respect to the information from the CLIENT that takes knowledge during the benefit from the been suitable services.
The confidential information of which it takes knowledge fontsfa.com, as a result of the benefit of the services that gives to account the contract, is of exclusive property of the CLIENT. Consequently, fontsfa.com will not be able to disclose to third parties this information, except for express written authorization of the CLIENT.

This obligation will be extensive for all the employees of fontsfa.com.
The restrictions of use and revelation of the information and therefore the obligation of confidentiality of the same will not be applicable to that one part of the Confidential Information that:
1) To the date of the revelation, the information already era of public domain.
2) If fontsfa.com or their representatives validly will be required or notified by a Court of Justice or a governmental or administrative authority, to reveal the existence and/or content of the confidential information. In the event that this happens fontsfa.com will have to inform in writing to the CLIENT, to taking more within the fifth day of the requirement
c) fontsfa.com guarantees a time of uptime for the connection and electrical energy is of 99,7%.
3. - Details of the service of HOUSING:
They will have to be administered direct, only and exclusively by the CLIENT. The CLIENT affirms to have high technical knowledge and sufficient for his administration since this modality does not include settled software therefore its configuration, management and correct operation she is of exclusive responsibility of the CLIENT.

3.1. Of the Equipment: The CLIENT is proprietor of the Equipment stored detailed in the Order of Work and Certificate of Delivery that, subscribed by fontsfa.com, are integral part of this contract. The Equipment must necessarily be “raqueable? (susceptible to be rich in “rack? conventional) and to be in good state, with power of processing, amount of memory, power of 750 feeding of w. and disc capacity sufficient to support the contracted service.

3.1.1. Technical support and monitoring: In the modality of HOUSING nonADMINISTERED in anyone of its plans, the technical support lent by fontsfa.com is offered always by email electronic and it will be limited the connectivity. The CLIENT will have gratuitous support for everything what she talks about to the connectivity unless the problem is imputable directly to the CLIENT in which case the technical support of fontsfa.com will have an additional cost. The CLIENT affirms to have knowledge sufficient to administer the HOUSING. fontsfa.com does not lend support on the administration of the HOUSING nor on the use or installation of programs, lodging of websites etc. puts record that under this modality fontsfa.com gives the connection, energy and physical space in our datacenter so that the CLIENT completely administers the same without intervention some on the part of fontsfa.com. The monitoring that fontsfa.com realises of these Servers is limited only the shipment of an e-mail to the CLIENT in case his servant stops being in favor available of any cause.
4. - Wide of Banda Asignado
The bandwidth as much national maximum available for the 20 services of housing is of Mbps and 5 the guaranteed minimum is of Mbps. The bandwidth as much international maximum available for the services of housing is of 1024 Kbps and 512 the guaranteed minimum is of Kbps.

5. - Responsibility of the CLIENT
It is responsibility of the CLIENT the definition and establishment of the levels of protection and defense of the data by means of the use of keys or passwords, establishment of profiles of access security, which are infused in their applications, to which the fontsfa.com personnel does not have access.
The computer equipment is tools for the data processing that by their nature are subject to possible faults, or by own operation or in its programs. Therefore the CLIENT will have to take the usual preventive measures in the computer activity, as well as to count on the necessary comfort for the execution of his processes and endorsements of the information.
The CLIENT will be direct and exclusively responsible for the efficiency of the personnel who operates its technological infrastructure.
The CLIENT will be the direct person in charge to form his backup in the servant at issue. fontsfa.com will not have responsibility some with respect to the information that the CLIENT keeps in the servant IN HOUSING.

5.1 the CLIENT will have to solicit to the COMPANY, through a mail to [email protected], the authorization of the access to the Datacenter on the part of the authorized personnel to manipulate his equipment. The selected personnel will have to properly be in favor credited and authorized of the CLIENT, according to fontsfa.com procedure, and will have to be in force by the safety procedures of the COMPANY.
5.2 the schedule in which the client can accede to his Servers to make lack ferocity, repair or others is of Monday through Friday of 10:00 to 18:00 hours. Having a maximum term of work of 4 hours followed by day. In case it is required to accede to his Servers outside this schedule, it is to criterion of fontsfa.com the form, schedule and time in which can accede to its servant.
6. - Payment and Notification of the same.
The CLIENT will pay to fontsfa.com by served according to the accepted form and value at the time of completing the form Web.

In the eventuality that the Client does not cancel the value of the services opportunely, fontsfa.com will be authorized to eliminate these services of our Servers and will give by finished the contract.

fontsfa.com does not carry out any type of reimbursement although the Client decides to give by finished the contract before the date of victory of the same, except in the first 30 days of contract of the service. The modes of payment accepted by fontsfa.com are the following: Deposits and Transferences in the bank that is indicated at the time of emitting the sale note. Payment by means of Paypal.
fontsfa.com will not accept another form of payment as Valevistas, Checks for retirements in office or payment in our dependencies. The Client will have to notify any payment that does by means of the FORM DE NOTIFICACIóN created in our website for such effect (https://www.fontsfa.com/pago.php). This is the only valid route by which Hosting.cl will occur by found out the payment of some of its services. The fact to send an email on the part of some banking institution to some of our directions will not be considered as valid notification.
7. - Limitations to the responsibility
The COMPANY does not become person in charge by any problem of configuration of the servant and/or evil operation by problems of hardware and/or software.
In the same way, the COMPANY reserves the right to take the pertinent measures for maintaining the necessary security before any indication of violation of security through lodged el/los servidor/es towards the Servers of Date or of third parties. Any indication of malicious activity originated from this/these servidor/es will give to fontsfa.com the right him to take the pertinent actions to preserve its interests.
With respect to all those circumstances in that the CLIENT must right to demand of fontsfa.com damages, independent of the foundations or their nature, it is a reclamation of contractual character as extra-contractual, the indemnification will be limited the payment of direct damages indeed caused to the CLIENT by fontsfa.com; previous convincing demonstration of its responsibility, with a maximum limit the same to indeed paid by the CLIENT in the three months previous to the fact on that the CLIENT bases his reclamation. This limit represents the maximum amount by which fontsfa.com would be responsible.
Despite the established thing precedingly in this clause, fontsfa.com will not be responsible under circumstance some and will be excluded from the obligations established in the letters a) and c) of number 2 of this document, in anyone of the following cases:
a) Reclamations or demands of damages on the part of third parties against the CLIENT (that are precedingly subject to the limitation of established responsibility).
b) Loss of information or damages in the registries, data or teams of the CLIENT. Also, fontsfa.com will not be responsible in case some by the damages or damages that can experience the CLIENT, or third parties direct or consequently indirect for the use and operation, or nonoperation or of the correct or incorrect operation of their technological infrastructure or its programs, or by any other fact or cause related to the service that renders.
c) Dismissed profit, special damages, indirect damages and/or mediate economic damage (including, but not limited, anticipated loss of savings, utilities or economies, loss of opportunities, loss of image or any other consecuencial damage).
d) You cut of Suministro Electrical, caused by the electrical companies.
e) Fires in our dependencies other people's to our responsibility.
f) You cut of National or International connections provided by companies suppliers of Internet.
g) Badly Use of the access accounts. fontsfa.com Obliga to its CLIENTS by security to have an endorsement of all the information who maintain in our Servers.
h) Delay of the CLIENT in the change of DNS for the activation of the service from fontsfa.com.
i) Delay in Traspaso of the DNS of the Company previous to our Company.
j) fontsfa.com does not become person in charge of any content of our Servers.
8. - Content of the information
a) fontsfa.com will not have responsibility some by the content and the information that the CLIENT lodges in his servant in HOUSING, despite the previous thing, fontsfa.com, will be able to put term to the present service at any time and, if in his opinion, the information lodged by the CLIENT in our datacenter kind against the effective law in Chile, the moral and moral convention, or affect third people, including the shipment of not asked for massive post office (SPAM).
b) In event that detects Phishing, that is to say, that one crime cybernetic that is committed by means of the use of a type of for trying to acquire confidential data of fraudulent form (as it can be a password or detailed information on credit cards or another banking information), fontsfa.com will suspend the service by a period nonsmaller to 24 hours. Now, if this is repeated during 02 times in an equal period to 01 year, the domain of Servers being fontsfa.com, released of any responsibility will be eliminated automatically.
9. - Licenses of all type in servant in Housing:
The Client declares to be the only person in charge in maintaining all the licenses to the day in his servant in Housing exempting of all responsibility that will be able to fit to fontsfa.com as a result of the evil use to him on the part of the Client of incorrect licenses or of the nonuse of which they correspond. The Client accepts and authorizes that in the development of the scheduled inspections that make the suppliers of licenses to the Datacenter de fontsfa.com its machine possibly can be reviewed and they also are applied to fines product of the lack of licenses or erroneous use of the same, whose payment will be always of position and obligation of the Client.
9. - Greater force
fontsfa.com will not have responsibility by cause that constitute or they are due to greater force, as it defines it the legislation.
For these effects they will be considered as force majeures or act of God, among others that they are of similar nature, the following: war; commotion; Lock out; he idles legal or illegal; robberies to our facilities, earthquake, flood, other acts of the nature and generally, all act other people's to the will of the parts, that prevents the fulfillment of the agreed to obligations, despite to have used the maximum diligence.

If such circumstances happened, fontsfa.com will inform to the brevity to the CLIENT. As soon as they are solved the problems happened as a result of the constituent facts of force greater or act of God fontsfa.com will reestablish the service of lodging of data.
10. - Advance term of the contract:
They are causal of anticipated completion of the contract:
a) The complete and opportune nonpayment of the price agreed by the services.
b) Anyone of the following conducts or execution of the following processes is prohibited and are causal of term of the services:
b.1) To send massive mail or Spam more than 2 times in the period of a year
b.2) Detection of Phishing in the website of the CLIENT more in one go in the period of a year
b.3) Abusive behavior against the personnel: Any abusive behavior, abusive language or threats against any member of the personnel will not be tolerated of fontsfa.com.
c) the breach of anyone of the other obligations established in the present document.
The notification of the advance term of the contract by some of the causal ones described in this clause, authorizes the exercise of the legal actions to compensate the damages that originate the breaches, anyone is its nature with the limitation of the amount established in clause 5.
11. - Renovation of Services of Housing:
In order to maintain the continuity of the services and not to affect the correct operation of the same, in case a client does not warn explicitly by means of mail before the term of his period will be understood that she is wanted to renew the service by another period similar to the previous one. The client even so has an instance of 5 days additional to ask for cancellation of this new period and in case she corresponds to come to retire his servant. From the sixth past day the date of victory if the client wants to retire his servant and to annul the service will have to pay the equivalent to 1 month on watch.
12. - Storage:
At the time of finishing to the service or in anticipated form or by contract term the CLIENT it has 5 working days to retire his equipment of our facilities. In case of not doing it from day 6 storage of the equipment by a price of $10,000 monthly + IVA will be received.
Passed 6 months the equipment it will be retired of our facilities and eliminated as trash exempting of all responsibility our company by the equipment at issue.
13. - Communications:
Any warning, notification or another communication that is required to carry out between the parts will be sent by email electronic.
14. - Jurisdiction and Address.
For all the legal effects derived from this document the parts they determine his address to the city and commune of Santiago and to the jurisdiction and by arbitration competition before indicated subject.
SLA contract: availability and responsibility of services for Dedicated VPS and Servers.
In fontsfa.com we guaranteed the availability of network for the dedicated Servers and VPS, by means of SLA contract.

Nonavailability of the service by mes* Discount
 
Between 23 and 10 hours 10% discount
Between 71 and 24 hours 50% discount
Between 120 and 72 hours 100% discount
More than 121 hours 500% discount
   

Nonavailability of the service = Time with total losses of connectivity, that will be the passed time since the personnel of technical support has knowledge of the opening of the incidence on the part of the client and until the restitution of the connectivity of the affected servant.

Total losses of connectivity = Impossibility to connect itself to its servant dedicated, VPS or Servant in Housing by means of Ping (Packet Internet Groper) from All the suppliers of ISP. (He does not consider himself lost of connectivity if the client has an IP blockade from his machine)

With the object of the calculation of the Availability of the Service, the time of duration of the incidence (Tc) will be computed since the personnel of technical support has knowledge of the opening of the incidence on the part of the client by means of a ticket sent to the department of support and until the moment at which fontsfa.com verifies the restoration of the connectivity.
- The availability guarantee on watch is of exclusive application to the connectivity of the servant.
- The availability guarantee on watch is not of application in case of lack on watch caused by:

  • Software failures.
  • Errors of configuration on the part of the client or similars.
  • Falls of the servant of the client derived from an excessive or erroneous use of the resources of the same or the resources assigned to the same, external attacks, similar and hardware failures or software.
  • Operations of programmed maintenance that have been warned previously via email or in the Web http://WWW.fontsfa.com
  • works carried out in the servant of the client on the part of the client.
  • Works carried out in the servant of the client on the part of fontsfa.com ordered by the client.
  • Circumstances other people's to the fontsfa.com control, including, without limitation, the motivated ones by causes of greater force.
- They are considered outside the fontsfa.com control, among others, the following elements or resources:

  • The computer science system of usuario/s
  • Software of navigation or connection and accessories
  • Virus, Trojans, worms or any other hostile, injurious or detrimental software
  • Public switched telephone network, RDSI, frame relay, cable, satellite and any other infrastructure of transport or telecommunications (including the propagation of DNS)
- The availability guarantee on watch is not of application in case the client has failed to fulfill some of the clauses of the present conditions on the basis of whose breach fontsfa.com (or in case of existing, its supplier) she has decided to deactivate to suspend to disconnect the dedicated servant contracted by the client mediating warning, previous or no, according to the urgency and gravity.

- To obtain the compensation, the client will have to ask for it to fontsfa.com in writing passed a maximum of 24 hours since the incidence has been closed indicating: IP of the affected domain, date, aperture time of the incidence and all that one documentation that is asked for by fontsfa.com.

- The compensation will be realised in the invoicing following to the request and approval of the same on the part of fontsfa.com.

- The compensations are not cumulative from a month to another one.

- Not the previous thing, the Client accepts that fontsfa.com cannot guarantee the uninterrupted use of the Services, especially considering that fontsfa.com must take to end routine tasks of maintenance, repairs, reconfigurations, updates and/or improvements of the Services and in attention to the fact that Internet is a decentralized global network of computer science systems, on which fontsfa.com does not have the absolute control.

fontsfa.com reserves the right to temporarily deactivate or to suspend the servant of the client in case it harms integrity, yield or security of the network of fontsfa.com or their suppliers, mediating warning that could be previous or not according to the urgency and gravity.

For all the services, the Client is the only person in charge of:

  •  The content, use and publication of the information and communications transmitted by means of the Services.
  • Losses or damages that affect to data or archives stored, transmitted or used in relation to the Service or the network of fontsfa.com or its suppliers
  • Violation or breach on the other hand of any norm that is applicable in relation to the use of the Service, including, among others, the dispositions and codes of self-regulation in the matter of protection of data, protection of the consumers and users, rights of industrial or intellectual property, contents distribution of injurious and illicit contents by Internet or unfair competition, effective at every moment.
  • When it is necessary the use of names of user and passwords of access for the use of all or some of the Services, the Client takes responsibility of the confidential treatment of the same, their exclusive use by the Client and of a fraudulent use of the same by third parties as a result of the lack of diligence or confidentiality in the safekeeping of the same by the Client.
For all the services, the Client is responsible before fontsfa.com and she commits herself to compensate to him by all the damages, I interest and denunciations in which this last one could she turns affected by a demand or claim of a third party interposed as a result of an infraction of the Client of the obligations that emanate generally of the present contract and, given the condition of fontsfa.com intermediary, of which it is not direct consequence of a fontsfa.com breach of his legal or contractual commitments.
Force majeures or act of God will be considered as, without limiting character, the delay, failure, suspension or interruption of the Services as a result of the restrictions of energy, blockade of the telecommunications or the Internet network, action or omissions of third people, operators of telecommunications or provision, maintenance companies or transport or any other cause or independent circumstance of the fontsfa.com will that prevents the normal execution of the present contract.
Transfer of Website
The use terms next constitute a legal agreement between you (in future denominated “the Client?) and fontsfa.com (in future denominated as “the Company?)
General
The website transference is provided in the following terms:

1.1 If its previous company is not using Cpanel or has bloquedo the service of transference between Servers, fontsfa.com does not become person in charge of the complete transference of the website, accounts of post office or data bases.

1.2. The client must provide all the information of necessary access about his account of previous lodging, that she includes but a is not limited: control of data of the panel of beginning of session, data of MySQL access, tools of basic export of data, the location of its company of hosting previous etc.

1.3. The client must provide all the additional attendance that can be necessary during the transference, that it includes but a is not limited: to put in touch to its old company of hosting before in case of technical problems that there are from the origin of the data.

1.4. fontsfa.com reserves the right to refuse to realise the transference if: the version of MySQL of hosting previous is different from the version of fontsfa.com; if the site uses version PHP different from version PHP of fontsfa.com; if the website has the configuration of the servant that is different from the configuration of the servant of fontsfa.com at the time of the transference; if the previous servant of hosting undergoes continuous falls during the transference process.

1.5. The transference of a domain is not part of this service.

1.6. The transference website can take up to 5 working days to be realised after having all the information provided by the client.

Only 1.7 a website or an account of cPanel will be transferred free for the client. If the client wants more websites to transfer, additional collections will be applied.

1.8 the total size of the account of the client for the transference does not have to exceed 1 GB of space in hard disk. Each data base associated to the account does not have to be greater than 200MEGABYTE. Additional positions for the transference of the accounts are applied that exceed this quota.

1.9 any change is not responsibility ours to make changes to adapt the website transferred to the services of fontsfa.com that there is to do must it make the client directly.

2,0 fontsfa.com does not guarantee that the process is successful since the results of the same do not depend completely on their management.

Protection of Data

Protection of Personal Data
- In fulfillment with LAW 19628 ON PROTECTION OF LIFE DEPRIVED on privacy of the personal data. -

The present Policy of Privacy regulates so much the data processing of personal character that fontsfa.com Ltda. (in future, fontsfa.com) realises as person in charge of the treatment, as the regime of protection of data applicable to served by fontsfa.com when it acts as in charge of the treatment of the data that the users try in their services.

In both cases, whether fontsfa.com it acts as person in charge or as in charge of the treatment, it is strictly fulfilled the exigencies of the effective norm in the matter of protection of personal data, and an absolute respect by the data and privacy of the users stays.

This Policy is permanently accessible through connection qualified in the website, denominated “Protection of data?, and can be updated at any time, either as a result of a normative change or to modify the configuration of the services or the type of developed business. The modifications that imply changes in the benefit of the contracted service, or require of the consent of the interested ones, they will communicate with an advance of thirty days so that the interested ones can indicate their opposition to the treatment of their data according to the described change, or so that the clients can adopt the measures that they consider opportune in relation to the communicated modification. If passed the proportionate term the user accedes s again its services or it does not communicate his opposition, will be understood accepted the new conditions.

PERSON IN CHARGE OF THE TREATMENT. fontsfa.com deals with the data loyal and allowed form; it only treats those data that consider in relation to the scope and the determined purposes suitable, pertinent and nonexcessive, explicit and legitimate for that it obtains them, and it does not use them for incompatible purposes with those for which the data have been picked up.
The users of the fontsfa.com website (in future, the users) are responsible for the veracity and the present time of the data that they provide to fontsfa.com, considering themselves exact and present the data facilitated by they themselves. The users can modify and/or update their data, and their preferences on the treatment of the facilitated data, through the configuration of the options that are available in the “Area Client? (also denominated, “Zone of Clients?).

In order to accede and/or to sail by the website of fontsfa.com it is not necessary to contribute any data.

The obligatory character of the answer to the questions that consider, or of the data that are asked for through website, indicates by means of the incorporation of an asterisk (*) after the question or field of the form. In case of not providing the required data it will not be possible to serve asked for or functionality.

fontsfa.com will only treat the personal data provided by the users in accordance with the described purposes in this Policy and the General Conditions of Hiring of the services contracted by the users, who enumerate themselves merely with declarative character next:

  • Users: the data are used in order to manage the account and services contracted by the users, as much at technical level as at countable, fiscal or administrative level, and/or to notify incidences, new features or any information to them of interest on their services.
  • fontsfa.com uses the data of contact provided by the users to send to them, by electronic mediums or no, information on the improvements that are implementing in the services that these have contracted, and to maintain to them informed on the new features that consider that they can be of his interest (supplies and promotions). fontsfa.com is absolutely opposite to the practice of the Spamming: the user is the one who decides – and authorizes if he wants to receive or not this type of communications, either when registering itself as user in fontsfa.com and, therefore, accepting the General Conditions of fontsfa.com and the present Policy, or when soliciing information of this type by anyone of anticipated means of contact in the Web.
  • Suggestions, Complaints or Commentaries: the successfully obtained data are used to take care of the received communications and to provide the corresponding answer to them
  • Contact: the data received by anyone of means and/or indicated channels of contact in the website, are used to contact and/or to manage the request or communicated incidence.
  • Other forms Web (Sponsorships, new the TLD, etc.): the information is used for the purpose described in the own form Web.


The users allow the treatment of their data in the terms previously indicated by means of the acceptance of the present Policy of Privacy when registering themselves as user of fontsfa.com, or when sending information or using anyone of anticipated means of contact in the fontsfa.com website, or when contracting the specific service that demands this treatment in accordance with the General Conditions of Hiring of the service that corresponds.
The users must abstain to provide personal character data of interested others, unless they have the pertinent authorization, according to which said interested previous and they will have been properly informed on the content of the present Policy of Privacy and, in particular, that allow that their data are facilitated to fontsfa.com to be treated according to the purposes that correspond, as well as that can exercise the rights of access, rectification, cancellation and opposition (in future, denominated ARC jointly) in the terms described in this same Policy.
In any case, fontsfa.com will cancel the registered data as soon as they have stopped being necessary or pertinent for the purpose for which they successfully obtained themselves, being able to conserve them – properly blocked during the time in which some type of responsibility derived from a relation or legal obligation or the execution of a contract or the application of precontractual measures asked for by the interested one can demand itself.

fontsfa.coml does not yield data to third parties, unless a Law or a communitarian norm prepares the opposite, or if it is necessary for the benefit of the contracted service. In such case, it only communicates those data essential to manage the request of the users and to serve contracted, so that the cession responds the free one and legitimate acceptance of an existing legal relation between interested and the fontsfa.com, whose development, fulfillment and control necessarily implies the connection of the data and that includes the necessary transmission of the same.

In case a user leaves a commentary or interacts socially with the website of fontsfa.com or in the social networks in which this is present, it must have present that their data will be published in the surroundings in which it acts, that is to say, it will be authorizing specifically the communication of his data - associated to the action that realises - to the rest of users who accede to the website or social network.

The given consent, as much for the treatment as for the cession of the data of the interested ones, is revocable at any time communicating it to fontsfa.com in the terms established in this Policy for the exercise of the rights ARC. This revocation in no case will have retroactive character.
The interested ones can exercise their rights ARC, and by email to revoke the consent given for the treatments and/or cessions of its data, at any time asking for it postal sent to the Legal Department of fontsfa.com, sending an e-mail to [email protected] In any case, will have to accompany the request by a copy of the official document that credits the identity of the holder of the data.
fontsfa.com does not deal with data juniors in any case, since it only allows the registry as user and the hiring of services through fontsfa.com website to people of legal age with total ability to act in the legal traffic.

ORDERED OF THE TREATMENT. - Cession of data is not considered, the access and/or data processing of personal character that are responsibility of the users of fontsfa.com when these are necessary for the suitable benefit of the services that these have contracted. In such cases, fontsfa.com will have the condition of in charge of the treatment in accordance with the effective norm in the matter of protection of data.
The regime of protection of data applicable to these treatments regulates so much in the present Policy, as in the General Conditions of Hiring of the corresponding Service and in the Particular Conditions that form the order or final request (denominated as a whole, Main Contract).
The user who contracts the service (in future, Contracting person), or if so the third organization that decides on the purpose, contended, use and treatment of the personal data, are the only people in charge of the data that lodge in the services of fontsfa.com. fontsfa.com exclusively treats the lodged information in its services on behalf of the Contracting person in the terms and conditions stipulated in the Main Contract.

The Contracting person, or the third organization to which this is serving him trying data of which that one is responsible, show that they are titular of archives that contain legally successfully obtained personal character data and that, by virtue of the services contracted fontsfa.com, it authorizes his treatment, in the measurement that is necessary for the benefit of the same.
In those cases in that, fontsfa.com could have access to the data, is committed not to apply, to use, or to reveal the data dealt with aims different from which is derived from the Main Contract. fontsfa.com will only treat the contained data in its services to execute the services contracted on behalf of the Contracting person in attention the instructions that it indicates to him and, in no case, will use them for purposes different from the decrees in the Main Contract.

fontsfa.com will not communicate nor will allow the access to the treated data to any third party, not even for its conservation, unless: in the Main Contract the opposite settles down itself, or the communication is necessary for the benefit of the contracted services or that the cession comes imposed by a norm with rank from Law. In this sense, the contracting person authorizes specifically to fontsfa.com, contracting anyone of the services available in the fontsfa.com website, to subcontract whichever organizations is necessary for the correct benefit of the detailed services in the Main Contract. The organizations thus subcontracted will have the condition of in charge of the treatment, they will be put under the same rules of protection of data and confidentiality that fontsfa.com and will regulate their relation with fontsfa.com in accordance with the normative one on protection of data. The identity of these subcontracted organizations is published in the fontsfa.com website

In case person Contracting acts as in charge of treatment of one third organization responsible for data must to guarantee before to contract any service that implies the treatment of those data, that counts on the express authorization of this to come to the sub-contracting of the services that had entrusted to him and that agrees with the intention of the Main Contract, also assures that the relation with the third organization responsible for the data is legally regulated according to the exigencies of the effective norm in the matter of protection of data prior to the hiring of the service through fontsfa.com. On the contrary, it will have to abstain to subcontract with fontsfa.com and if it fails to fulfill this prohibition will be responsible and assume any sanction that is dominated the same as a result of this absence of legitimation.

fontsfa.com only provides the technical infrastructure, and in case therefore it is contracted, the administration of the same, confining its responsibility to the provided safety measures to in relation to these functions. Therefore, its responsibility will be limited those tasks that, by the own nature of the Main Contract, must directly be carried out by fontsfa.com in the services (such as for example, the restriction from access to the premises where the resources are located that lodge the data).

fontsfa.com declines any responsibility on the infringement of the security systems of the Contracting person or the immunity of the information when it is transported through any communications network. fontsfa.com will not respond of those incidences of security that take place as a result of an attack or nonauthorized access to the systems of such form that is impossible to detect it or to even prevent being adopted it the necessary measures according to the state of the present technology, or of a lack of diligence of the user or Contracting person in relation to the guard and either guards of its personal keys of access and/or data.

The Contracting person recognizes that these measures adjust to the level of security applicable to the type of information treated as a result of the benefit of the service that fontsfa.com realises on behalf of the Contracting person, in accordance with established in the effective norm in matter the protection of data. She corresponds, exclusively, to the Contracting person to value if the conditions of the Main Contract are adapted to their needs and fulfill the legal requirements to which Treatment is forced as Person in charge of the File/.
In case the treatment to realise requires of some additional measurement to which they indicate themselves in the Main Contract, the Contracting person will have to put it in knowledge of fontsfa.com with the intention of which she can offer the possibility of contracting to additional technologies and services to him necessary to implement this safety measure. The hiring of the additional measurement will be realised by means of the formalization of a specific document that will be annexed to the Main Contract. If fontsfa.com could not provide the additional measurement required by the Contracting person will communicate it to this as soon as possible.

In case for the benefit of the contracted service it was required of a not communicated to fontsfa.com or not contracted additional measurement after offering this option to him to the Contracting person, fontsfa.com will not respond of the lack of implantation of the safety measures demanded by the effective norm in the matter of protection of data. In the same way, in case the qualification of the level of the file treated by fontsfa.com for the benefit of the contracted service outside erroneous, fontsfa.com will not respond either of the lack of adjustment of the safety measures to the arranged thing in the norm.

The Contracting person will have to notify the identification of the archives or treatments on which fontsfa.com is ordered of the treatment, indicating the name of the file, its level of security and the data of the Person in charge of the File/Treatment, as well as to notify any change in the previous data. In case of not providing this information she will consider herself that data processing of personal character does not exist.

fontsfa.com will conserve the personal character data to which it has had access in regard to served, as well as any support or document in which they consist, during the time in which is effective the Main Contract or while therefore a Law arranges it. Finalized this, it will destroy the data and any supports or documents in which these are gotten up, considering the characteristics of the contracted services and the stipulated periods of retention, where appropriate, in the Main Contract. However, fontsfa.com will be able to conserve the data and treated information, properly blocked, in the case that could derive responsibilities from their relation with the Contracting person. The destruction of the information will be realised without needing emitting formal communication or certification some in which it pronounces that the same has been taken to end.

fontsfa.com is committed to keep the professional secret with respect to the data to which it accedes by virtue of the Main Contract, and when having to keep them, obligations that will still subsist after finalizing their relation with the Contracting person. The rest of obligations anticipated in relation to the data processing on behalf of third parties, will be extinguished at the moment at which the data have been erased or eliminated of the equipment of some way or data storage, destroyed or turned into inaccessible.